Everything You Need in a Future-Proof, Fully Managed Network

Network-as-a-Service (NaaS) delivers an integrated solution for advanced network management, equipping organizations with the capabilities necessary to ensure scalability, agility, cost-efficiency, and enhanced security. The array of services offered by a comprehensive NaaS solution can enable organizations to concentrate on their core business, assured that their network management needs are in competent hands.

Here are key services that a reliable, high-performance NaaS solution should provide.

Configuration and Deployment

NaaS configuration should take into consideration best practice network architecture and design and your own business requirements, customizing for user counts, application requirements, workspace needs, guest access, and security considerations. It should also factor in the physical environment in order to achieve optimal network coverage and proper installation of cabling, power, networking hardware, IT closets, UPS, and environmental monitoring equipment. Proper planning will make future expansion a much smoother process. Post-installation, the network should be configured and rigorously tested to meet performance standards. This involves network configuration, performance testing, and keeping legacy equipment operational until validation is complete to avoid service disruptions.

Connectivity

Reliable internet connectivity is crucial for seamless network operations. This entails integrating wide-area network (WAN) and internet services, collaborating with dark fiber and internet circuit providers, and ensuring uninterrupted dual internet connections for optimal reliability and continuity. Although NaaS may not cover underlying connectivity infrastructure like leased lines or public internet infrastructure, a NaaS provider can significantly assist in procuring and managing internet services. This includes negotiating with service providers, monitoring performance, and troubleshooting issues to ensure consistent, high-quality connectivity.

Hardware, Maintenance, and Upgrades

Top-tier hardware ensures maximum reliability and performance. A comprehensive NaaS solution should include both wired and wireless hardware, such as WiFi access points, switches, routers, and firewalls. Additionally, the solution should be capable of integrating any necessary IoT devices and sensors, such as AV technology, print services, VoIP, and environmental sensors. To keep the network infrastructure operating at peak performance, automatic updates and ongoing maintenance are vital. This should include hardware upgrades/replacements as standards evolve and equipment becomes outdated.

Integrated Security

In any network setup, security is paramount. A robust security framework must include several key components to be effective. Adopting more modern access control policies, such as Zero Trust security models, ensures that the network remains secure. Real-time threat detection and micro-segmentation can also help identify and isolate potential threats. Strong security policies should be in place to protect against a wide array of threats and unauthorized access. These policies should be regularly reviewed and updated to address evolving security challenges. Finally, included features such as advanced encryption protocols and multi-factor authentication can greatly enhance the overall security posture of the network.

Managed Network Services and Performance Monitoring

Continuous monitoring encompasses real-time tracking of network health, traffic patterns, and potential vulnerabilities, while automatic deployment of software patches and updates is crucial for maintaining optimal security and performance, ensuring no downtime during updates and consistent peak operation. Additionally, these services should include comprehensive reporting and analytics to provide insights into network performance trends and identify areas for improvement. Additional monitoring services may also be offered, such as a cognitive NOC, which can utilize advanced AI technologies to continuously monitor and maintain network infrastructure. Proactive strategies such as these ensure performance and availability are managed effectively, with issues identified and resolved before they impact customers.

Enhanced Integrations and Extensibility

API access enables customers and partners to develop additional services on top of the network and integrate seamlessly with other essential organizational tools. This could include API access to IoT/OT/network Meta Data, enabling advanced data analytics, integration of third-party cyber security tools, and more. Allowing integration of these tools with existing systems not only enhances communication and productivity but can also create a more cohesive network environment.

A comprehensive NaaS solution, offering these services, can be a game-changer, providing you with a scalable, agile, cost-effective, and secure network solution you need to stay ahead in a digital-first world.